We promise will offer expedited shipping for our Abercrombie & Fitch (Hollister ) products through EMS or DHL. Your order is usually dispatched within 12-24 hours when your payment is received, Deliveries usually take 5~12 working days to arrive (not counting weekends or Holidays). Most orders are processed and received by customers within 1 week. Customers are told for tracking their shipments. If you not get your package after 15 business days, please contact us by email. We will help to check the status out for you. Our company is not responsible for automatically returned packages, if EMS failed to deliver the package due to incorrectly provided address or unavailability of consignee.

In very rare cases, some products may be seized by customs, we have never had this happen, but in very rare cases, it is possible. Our comapny is not responsible for any duty, tax or seizure by customs. If the products are seized by customs, we will replace products at no extra charge. So please don’t worry. If you gave us an insufficient or a wrong address to ship to, it's possible that there will be a delay on the delivery time. Also know that We do not take responsibility on delays in cases of bad weather condition, carrier complications and mess ups or holidays.

Tracking Shipments
After your package is dispatched, you will receive a shipping confirmation email including the tracking number of your order so you can track your order via the order-tracking Websites as below:

(EMS) http://www.ems.com.cn/english.html    
 (DHL) http://track.dhl-usa.com/TrackByRef.asp?nav=TrackByRef 

Note:
The shipping method for your package will be listed in your account and in your shipment confirmation e-mail which will also include a tracking number of your package.

Having trouble in tracking your order? If you hit upon any questions or problems in the process of tracking your order, please feel free to CONTACT US via our online e-mail,  Thanks for your cooperation